Privacy Policy

Created on 2 April, 2026 • Legal • 6 minutes read

PushSignal Privacy Policy explains how we collect, use, store, and protect account, subscriber, and notification-related data across our web push platform.

Last updated: April 02, 2026

PushSignal, a platform by PRGPSL (Parag Porwal Software Lab), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use the PushSignal website, dashboard, software, APIs, products, services, and related features.

By using PushSignal, registering an account, starting a free trial, purchasing a plan, contacting us, or otherwise interacting with our platform, you acknowledge that you have read and understood this Privacy Policy.

1. Business Information
- PushSignal is operated by PRGPSL (Parag Porwal Software Lab).
- Business Address: F-54 Near UIT Office, Subhash Nagar, Bhilwara, Rajasthan, 311001, India.
- Support Email: hello@pushsignal.prgpsl.com
2. Scope of This Privacy Policy
- This Privacy Policy applies to:
  - The PushSignal website.
  - User accounts and dashboards.
  - Free trial and paid plan users.
  - Websites and domains connected to PushSignal.
  - Subscriber-related and notification-related data processed through the platform.
  - Support, billing, technical, and communication interactions with PushSignal.
- This Privacy Policy does not automatically apply to third-party websites, browsers, plugins, payment handlers, analytics providers, or external services that may integrate with PushSignal or be linked from our platform. Those services may have their own privacy policies and terms.
3. Information We Collect
- We may collect the following categories of information:
  - Account and contact information, such as your name, email address, company name, login details, and communication information you provide to us.
  - Billing and transaction information, such as plan details, purchase history, invoice-related data, and payment-confirmation details needed for service management and accounting.
  - Technical and device information, such as IP address, browser type, operating system, device type, language, time zone, logs, access timestamps, and diagnostic information.
  - Push notification and subscriber information, such as subscriber identifiers, subscription status, browser and device details, country, region, city, source page, referral page, delivery data, click data, engagement data, segments, tags, custom parameters, and activity logs.
  - Communication data, such as emails, support tickets, bug reports, feedback, and feature requests.
  - Cookies and similar technologies used for login sessions, analytics, performance, security, fraud prevention, and product improvement.
4. How We Collect Information
- We may collect information:
  - Directly from you when you register, contact us, request support, start a trial, or purchase a plan.
  - Automatically when you browse our website or use the PushSignal dashboard.
  - Through connected websites, installed scripts, APIs, integrations, webhooks, and subscriber activity.
  - From browser and device interactions with push notification systems.
  - From service providers or third-party operational tools used for hosting, analytics, security, communication, or infrastructure.
5. How We Use Information
- We may use information for the following purposes:
  - To create and manage your account.
  - To provide free trials and paid services.
  - To operate push notifications, campaigns, segments, flows, automations, and related analytics.
  - To monitor delivery, clicks, engagement, and system performance.
  - To provide customer support and respond to requests.
  - To send service notices, updates, legal notices, and technical alerts.
  - To improve the platform, product experience, reliability, and security.
  - To prevent abuse, detect fraud, monitor misuse, and enforce our Terms and Conditions.
  - To maintain internal records, reporting, operations, and legal compliance.
6. Consent and Your Responsibilities
- Where required by law, we rely on your consent or another lawful basis to collect and process information.
- By using PushSignal and submitting information, you consent to the use of your information as described in this Privacy Policy where such consent is required.
- If you use PushSignal to collect subscribers or send notifications, you are responsible for obtaining valid consent, permissions, and notices from your own users where required by law.
- You are also responsible for complying with applicable data protection, anti-spam, and consumer communication requirements.
7. Push Notifications and Subscriber Data
- Because PushSignal is a push notification platform, we may process:
  - Subscriber identifiers.
  - Browser and device-related notification capability data.
  - Subscription and unsubscribe status.
  - Location-related details such as country, region, or city where available.
  - Notification delivery and click data.
  - Campaign interaction and engagement data.
  - Segmentation data, tags, and custom subscriber attributes.
- If you use PushSignal on your website:
  - You are responsible for informing your visitors that push notification technology may be used.
  - You are responsible for obtaining valid permissions where required.
  - You are responsible for honoring unsubscribe requests and permission changes.
  - You are responsible for the content, legality, and fairness of the notifications you send.
8. Cookies, Analytics, and Tracking Technologies
- We may use cookies and similar technologies to:
  - Keep users logged in.
  - Remember settings and preferences.
  - Measure usage and traffic.
  - Improve performance and user experience.
  - Support essential product functionality.
  - Detect fraud or suspicious activity.
- You may be able to control certain cookies through your browser settings, but disabling some technologies may affect service functionality.
9. How We Share Information
- We do not sell personal information in the ordinary sense of operating a personal-data marketplace.
- We may share information:
  - With service providers, contractors, and vendors who help us operate hosting, infrastructure, analytics, communications, support, or security services.
  - With third-party integrations or tools when enabled or requested by you.
  - With legal, regulatory, or law-enforcement authorities where required by law or to protect rights, safety, and security.
  - In connection with a merger, acquisition, restructuring, asset sale, or business transfer.
  - To investigate fraud, abuse, spam, technical misuse, or violations of our Terms.
- We may also use or share aggregated or non-identifiable information for analytics, reporting, research, or product improvement.
10. Data Retention
- We retain information only for as long as reasonably necessary for:
  - Service delivery.
  - Support and operations.
  - Security and abuse prevention.
  - Legal, tax, accounting, and compliance needs.
  - Recordkeeping and dispute resolution.
  - Enforcement of our agreements.
- Retention periods may vary depending on:
  - Your account status.
  - Your plan type.
  - Subscriber log retention features.
  - Legal obligations.
  - Technical and security requirements.
- When information is no longer needed, we may delete, anonymize, or securely archive it.
11. Data Security
- We take reasonable administrative, technical, and organizational measures to protect information, including:
  - Access controls.
  - Restricted administrative access.
  - Monitoring and security checks.
  - Operational safeguards.
  - Backup and recovery practices.
- However, no internet-based platform can guarantee absolute security, and we cannot promise complete protection against every risk.
12. Your Rights and Choices
- Subject to applicable law, you may have the right to:
  - Access certain personal information about you.
  - Request correction of inaccurate information.
  - Request deletion of information where applicable.
  - Withdraw consent where processing depends on consent.
  - Object to or restrict certain processing where applicable.
  - Ask how your information is being used.
- To make a privacy request, contact: hello@pushsignal.prgpsl.com
- We may request reasonable identity verification before processing your request.
- If you are a PushSignal customer using the platform for your own subscribers, requests from your end users may need to be handled by you as the party controlling that subscriber relationship.
13. Children’s Privacy
- PushSignal is not intended for children unless specifically configured and used lawfully with all required compliance measures.
- We do not knowingly collect personal information from children in violation of applicable law.
- If you believe a child has provided information improperly through our platform, please contact us so we can review and take appropriate action.
14. International and Regional Use
- PushSignal may be accessed from different jurisdictions.
- Your information may be processed in systems, servers, or service environments used by us or our service providers, subject to operational and legal controls.
- If local laws in your region impose additional obligations, you are responsible for ensuring compliance when using PushSignal for your own subscribers and campaigns.
15. Third-Party Services and Links
- Our platform may contain links to third-party websites, browsers, plugins, APIs, integrations, or tools.
- We are not responsible for the privacy, content, security, or practices of those third parties.
- You should review the privacy policies of any third-party services you use with PushSignal.
16. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time.
- Updated versions become effective from the date posted on this page unless otherwise stated.
- Your continued use of PushSignal after updates are posted may be treated as acceptance of the revised policy, to the extent permitted by law.
17. Contact Us
- PushSignal | A platform by PRGPSL (Parag Porwal Software Lab)
- F-54 Near UIT Office, Subhash Nagar, Bhilwara, Rajasthan, 311001, India
- Email: hello@pushsignal.prgpsl.com